Yes, landscape mode is supported, but it must be activated manually in the settings section of the game. Features Does the game support landscape mode? Please email to request promo codes for iOS or Android. Can I get a promo code?Īll press and YouTubers can get promo codes if they want to share the game through reviews, coverage, gameplay, etc. This also works when moving from the free to paid Android app. A code will be shown, and you can use the code to download that city onto any other device. Use the Upload option in the settings section of the game (top right gear icon during gameplay). How do I transfer my city to a new device (or from the free to the paid app)? To fix this, add to your list of allowed websites in Settings → Restrictions → Websites. This message may appear if your device has certain website restrictions enabled. How do I fix this iOS Error? 'You cannot browse this page at "localhost" because it is restricted.' (Unfortunately, the developer has no ability to issue refunds directly). iOS Refunds:įor the Apple App Store, please follow these instructions: Refunds may take several days to process through Google Play and your bank.Īlso, note that you can actually request a refund from Google Play on your own if you recently downloaded it.
Android Refunds:įor Google Play, please send an email to to explain that the game does not work on your device. Refunds can be issued if the game does not work on your device. Request a refund using the instructions below.If you are receiving a "localhost" restriction error, check below for a solution.Upgrade your OS to try and resolve the issue.In this case, the following options are available:
If the game does not work for your device, it is possible that the device/OS is incompatible with the game, despite best efforts to identify all compatible devices.
If your question is not answered, please send me an email (address below). Check the FAQ below to see if your question is already answered.
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